Cart 0

Terms and Conditions

Prices
All prices are listed in Australian Dollars and include 10% GST

Payment
We accept Master Card, Visa Card and debit cards.
We accept Pay Pal.
We use SSL (Secure Socket Layer) to secure your details online. This is the same technology that is used with secure online banking.

Postage and Handling
We charge a flat rate of $7.50 per order to anywhere in Australia. We will not be held responsible for loss or damage of your purchase while in transit. The goods will be packed suitably and all fabric will be packaged in water resistant packaging.

Delivery Destinations
We deliver to Australia only.

Delivery times
We aim to process orders in two of our working days (hours of opening are at the bottom of the web site). Australia Post are our carriers so you should receive your order 3-9 working days from dispatch.

Refunds and returns
If you receive faulty goods or have a problem with your order please notify us within 3 days of receiving your order. We will replace any faulty goods or refund if the goods are no longer available.

As your fabric is cut to order we are unable to exchange if you change your mind. We will gladly replace fabrics if there is a manufacturing fault.

Fabric is cut from the bolt to fulfil your order. Sometimes this will have creases because of how the manufacturer has wound the fabric onto the bolt and sometimes as a result of being stored on the shelves (upright like books). This is the nature of fabric, no refund will be given for creased fabric. I have not yet come across and such creases that cannot be ironed out.

No refund or exchange is offered on goods received in good order. Shipping fees are non refundable under any circumstances.

Out of stock
If an item you have ordered is out of stock we will contact you by email within 2 of our business days (hours of opening are at the bottom of the web site) to make specific arrangements with you either to cancel the order or to let you know expected delivery times of the goods.

Colours
We do our best to represent the goods accurately especially regarding colour. However through the process of photography and also the difference in set up of screens (computer, phone, tablet) colours may not look exactly as they are in reality. You can contact us to send you a small swatch for $2 per fabric, this will be deducted from your purchase if you buy the fabric.